In this episode of Wyce Thoughts, we tackle the frustrating world of phone menus that seem to get more convoluted by the day. Join us as we explore why companies are implementing these labyrinthine systems, share our personal experiences with maddening call trees, and discuss the impact on customer service. We’ll offer tips on how to navigate these menus more effectively and debate whether there's a better way forward. Tune in for a conversation that’s both relatable and eye-opening!
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